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I always expect Drupal comments to bear at least "new" tag, or a different coloring for the specific comment, if it hasn't been read by the user already. This isn't working on this forum and I'm usually compelled to goto #new fragment and ride the complete discussion :P
Man! You are the drupal expert. You suggest whats wrong here?
I tried looking in the comment.tpl.php but it looks totally different from garland theme. Here is the comment template. The theme is Marinelli. May be you can submit a patch to the theme :)
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