Support Queries

Delay to cached the video

Dear All,

i have some problem with videocache when i watch the video after 5min from watching i see the Video was cached successfully it's not real time caching i want when i completed watching i see it's successfully cached in scheduler log

i have 20000 users online

best regards

1 Answers

Hi Anon,

Videocache queues up the videos that need to be cached for caching at a later time if the queue is large. So, it'll not cache videos in real time. Please contact us using the contact link in case you have any other queries.

Thank You!