Support Queries

YouTube video Streaming

Hi Kulbir,

I am facing a problem on YouTube caching. The videos are cached successfully but when I tried to open a video again from different PC on slow internet connection like 1 M link the streaming is so slow, even slower than to play it directly from YouTube without caching. I faced this issue on video of size 20 M.

Can you please help.

Thanks,
Abbas

2 Answers

I too am having this issue.
I have my threshold set to 2. And when two users request a video at 360p, the video cache downloads the HD 1080p version and the 3rd, 4th user cannot stream it because they are only on a 512k connection behind the cache.

It would be good if videocache only downloaded a 360p or 480p version and we could switch off HD video.

This option needs to be urgently implemented.

Hi,

We acknowledge the issue and are currently working on a fix for this. Expect a fix soon. Thank you very much for your patience.

Thank You!